
Refund and Returns Policy for Beddishop
Effective Date: January 13, 2025
At Beddishop, located at 17676 Formosa Ave, Farmington, Minnesota, we are dedicated to ensuring your satisfaction with our products and services. We understand that sometimes returns or refunds may be necessary, and we aim to make the process as smooth as possible. This Refund and Returns Policy outlines the terms and conditions under which returns, exchanges, and refunds are processed. By making a purchase with us, you agree to these terms.
1. Eligibility for Returns
- Time Frame: Items may be returned within 30 days from the date of purchase for a refund or exchange.
- Condition of Items: Returned products must be unused, in their original condition, and accompanied by all original packaging, tags, and accessories.
- Proof of Purchase: A valid receipt, order confirmation, or proof of purchase is required for all returns.
2. Non-Returnable Items
The following items are not eligible for returns or refunds:
- Customized Products: Items tailored or personalized to your specifications.
- Bedding Accessories: Products such as pillows, mattress toppers, or duvets that have been opened due to hygiene reasons.
- Final Sale Items: Items marked as “final sale” are not eligible for return or refund.
- Digital Products: Downloadable content such as e-books or guides.
3. How to Initiate a Return
- Contact Customer Service: Reach out to us at info@beddishop.click or call (952) 891-5974 to initiate a return. Provide your order number and the reason for the return.
- Return Authorization: Once approved, you will receive a Return Merchandise Authorization (RMA) number and instructions for shipping the item back.
- Packaging and Shipping: Ensure that the item is securely packaged to avoid damage during transit. You are responsible for return shipping costs unless the return is due to our error (e.g., defective or incorrect items).
4. Refund Process
- Inspection: Once we receive the returned item, it will be inspected to ensure it meets our return criteria.
- Processing Time: Refunds will be processed within 7-10 business days of receiving the returned item.
- Refund Method: Refunds will be issued to the original payment method used for the purchase. Please allow additional time for your bank or credit card issuer to process the refund.
5. Exchanges
- Eligibility: Exchanges are accepted for items of the same type and value if the product is in stock.
- Process: Contact our customer service team to confirm the availability of the replacement item before returning the original product.
6. Damaged or Defective Items
- Reporting Damage: If your item arrives damaged or defective, please contact us within 7 days of delivery. Provide photos of the damage or defect to expedite the process.
- Resolution Options: Depending on your preference and product availability, we will offer a replacement, exchange, or full refund.
7. Return Shipping Costs
- Customer Responsibility: Unless the return is due to an error on our part, customers are responsible for covering return shipping costs.
- Prepaid Labels: For defective or incorrect items, we will provide a prepaid shipping label for the return.
8. International Returns
- Additional Terms: Returns for international orders may incur additional shipping and customs fees, which are the customer’s responsibility.
- Customs Documentation: Ensure that all necessary customs forms are completed accurately to avoid delays.
9. Refunds for Shipping Fees
- Non-Refundable Fees: Original shipping fees are non-refundable unless the return is due to an error on our part.
- Return Shipping Costs: Return shipping fees are also non-refundable, except in cases of defective or incorrect items.
10. Contact Us
For any questions or concerns regarding this Refund and Returns Policy, please contact us at:
- Phone: (952) 891-5974
- Email: info@beddishop.click
- Address: 17676 Formosa Ave, Farmington, Minnesota
By making a purchase with Beddishop, you acknowledge that you have read, understood, and agree to the terms outlined in this Refund and Returns Policy. We are committed to ensuring your satisfaction and providing a seamless shopping experience.